Policies

Privacy Policy

We do not share your information with anyone except to service providers required to provide you service.  

Return/Exchange Policy

We do not accept returns/exchanges on our products once they leave our store.  This is due to the fact that many do not come with a seal.  It is important to us that when our customers purchase from us that they have high confidence to the authenticity of the item they are purchasing.

Personalized/Custom Work Policy

Personalized/Custom work is non-refundable and may require a deposit before creation.  Personalized/Custom work turn around time is 7 calendar days.

Customer Service Hours

Our customer service hours for message and email response are from 11am-5pm Mon-Fri and 10am-3pm on Saturday.  We may respond to messages outside of these times at our discretion but response should not be expected until our customer service hours.

We are ready for you!

Please fill out the information below and tell us a little bit about you! Creating an account with CW614 is the next best step on how we can further assist and help your business grow to that next level. Once the information has been submitted keep an eye out for one of our account team specialists to reach out to you as soon as possible.

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